Return & Refund Policy
Last updated: March 2026
7-Day Return Policy
You have 7 days from the date of delivery to request a return for eligible items.
1Eligible Reasons for Return
Product is damaged, defective, or broken upon delivery
Wrong product or wrong variant received
Product is significantly different from the description on the website
Missing items or accessories that were part of the product listing
2Items NOT Eligible for Return
Change of mind or personal preference
Perishable items (skincare, food products) once opened
Personalised or custom-made products
Products returned after 7 days from delivery
Products that are used, washed, or tampered with
3How to Request a Return
Contact us within 7 days of delivery
Email support@bombaebazaar.com or WhatsApp 9920958167 with your Order ID and reason for return.
Share photos or a video
For damaged or incorrect products, send clear photos/video of the product and packaging. This helps us process your request faster.
Return pickup arranged
Our team will arrange a reverse pickup from your address within 2–4 working days. Do not send the product without our confirmation.
Refund processed
Once the returned product is received and inspected, your refund will be processed within 7–15 working days to your original payment method.
4Refund Timeline
Refund processing time: 7–15 working days from the date the returned product is received and verified by us.
Refund method: Refunds are credited back to your original payment method (credit/debit card, UPI, net banking). For Cash on Delivery orders, refunds are processed via bank transfer - please share your bank details when contacting us.
Bombae Coins: Any Bombae Coins used in the original order will be restored to your account upon successful return.
5Damaged Products
If your product arrives damaged, please do not accept the delivery or immediately take unboxing photos/video. Contact us within 48 hours of delivery with evidence. Damaged product claims made after 48 hours without evidence may not be accepted.
📞 Contact Us for Returns
📧 Email: support@bombaebazaar.com
📱 Phone / WhatsApp: 9920958167
Available Monday–Saturday, 10 AM – 6 PM IST. We typically respond within 24 hours.